After 50+ years of serving our clients, we’ve learned a few things. We understand our customers expect clean buildings. They want us to use common sense in our cleaning efforts.
The selection of a janitorial company is an important process. Everyone wants to make the right choice!
The selection of a janitorial company is an important process.
Everyone wants to make the right choice!
It can be a challenge to determine the strengths of a janitorial company. Most service companies will remove trash, dust and vacuum your facility. If it were that simple, everyone would be happy.
We think customers should go beyond the basics to select the best service provider.
Please evaluate the following criteria and apply the information to your requirements. If you agree with the principles, you are well on your way to selecting a good janitorial company.
The Principles of a Good Janitorial Company
Quality Control Program
A system must be in place to guide employees during all aspects of the cleaning process. MSDS compliance and employee background checks should be mandatory.
Unscheduled cleaning request should be completed quickly. Direct communication with janitorial management is expected.
Monthly training sessions improve performance and allow employees to add value to their cleaning efforts.
State Of The Art Equipment
Quiet vacuums, micro fiber products, green cleaning products, recycling programs and restroom cleaning equipment improve service levels and protect the environment.
Competition is a positive factor. Everyone wants the best service at the best price. The customer will make the final decision based upon desired service levels.
Minimum of 10 years in the service industry creates the foundation to respond to customer needs.
A monthly or quarterly review with the customer should be completed to confirm performance and make adjustments.
The bottom line:
We work hard to satisfy our customers. We communicate well and appreciate the trust our customers place in our staff. If you are considering the services of a janitorial company, please call CEBM.